Opintojakson nimi Service design 2: Customer service process planning
Opintojakson ajankohta 23.01.2023 - 31.08.2023
Korkeakoulu Kaakkois-Suomen ammattikorkeakoulu
Opintojakson kieli Englanti
Opintopisteet 2 OP

Opintojakson ala Matkailu-, ravitsemis- ja liikunta-ala
Opettaja Xamk lehtori
Tarjotaan avoimen opiskelijoille Maksuton
Taso AMK

Ilmoittautumiskäytäntöihin liittyvät kyselyt
Ilmoittautumisaika 21.11.2022 - 28.05.2023
Opintojakson toteutussuunnitelma
AVOIN AMK ilmoittautuminen

Service design 2: Customer service process planning

23.01.2023 - 31.08.2023

Opintojakson kuvaus

By the end of this course, students should be able to

  • know basics of process thinking and terminology in that field
  • understand meaning of processes in business development
  • know how to visualize service business
  • understand basics of measuring service processes.




Opintojakson työskentelytavat ja aikataulutus

The course is totally online in Learn platform, no live lectures. You will work independently, no group work.

This course includes different kind of assignments and tests with deadlines.

All study material and links to electric sources are on Learn platform.

Opintojakson tiedot

The first start is 23.1.2023. After that students can start their studies approximately within a week after enrolling on this course. The estimated time for completing this course is 3 months.The last day of registration is May 28, 2023.