Business Process Management

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5 ECTS

Hub:  Natural Sciences, Business

Course language: 
Course description: 

Upon successful completion of this course, the student should be able to
– Explain and comprehend the role of business developments and BPM in the business environment
– Describe and discuss general principles of business process development
– Identify, present, analyze and design basic business processes
– Use standard modelling techniques to describe, present and discuss business processes

Objectives: The topics of this course are as follows:
- The basic principles in and objectives of BPM
- Process orientation
- Process modeling (BPMN) and process execution (BPMS)
- Process maturity and IT/process development methods
- Performance measures & KPIs
- Analysis, discussion and presentation of a case company’s processes
Working methods and scheduling: 

Virtual studies

Assessment: 

0-5

Earlier education: No prerequisites.
Teacher(s): Ralf Rehn
Email: ralf.rehn@haaga-helia.fi
Queries related to enrollment practices: campusonline@haaga-helia.fi


Enrolment date: 18.03.2019 - 30.04.2019
Date: 20.05.2019 - 16.08.2019
COURSE FULL