The student is able to:
This course is suitable for all bachelor’s programs. In this course we will practice digital service design skills with real cases using data and smart technologies. All industries, even the most traditional and human-centric are becoming more data- and digitally driven. You need to be able to work together with people with different skills to solve new problems. – Service designers can create better services, if they know how to include data, AI-based solutions and automation to customer journeys. – IT professionals need more experience on how to solve business problems with data and technology.
This course is based on Futudemy, a unique idea development concept created by Osaango Oy. The course features 4 x 2h Futudemy sessions, where you’ll generate new service ideas. Even if you have no prior experience, you will l earn how to make your idea “smarter” by using data and a technology called APIs (application programming interfaces) which is essential to using data and smart technologies. Learn more about APIs: https://youtu.be/cAC66ZkYb3M
Everyone needs to actively work on their idea, but you will innovate together with other students, partners and mentors, such as Cisco and Osaango. You will need a few hours outside of the joint session to develop the ideas further.
This course is suitable for all bachelor’s programs.
This is a remote course with live sessions on the Futudemy platform. Due to the nature of the learning experience, attending all of the online sessions is mandatory.
You will receive further information and materials during the first session.
During the sessions you will collaborate with other students, but the final work will be individually assessed
This course is provided by Osaango Oy. In this course you will have technology companies as mentors, such as Cisco.
Attending all of the online sessions is mandatory.