Service Design Thinking

5 OP

Tarjotaan myös avoimen AMK:n opiskelijoille

Ala:  Kaikille aloille soveltuva, Kulttuuriala, Yhteiskuntatieteiden, liiketalouden ja hallinnon ala

Toteutuksen kieli: 
Toteutuksen kuvaus: 

It is time to change our mindsets and make the future better. Our graduates, as design and business representatives in the future will need the skills and knowledge to develop more creative, human-centered and sustainable life. They can even change our lives! Service Design Thinking challenges you to create new and better services and processes.


The student obtains an overview of the service design thinking and methods. He/she acquires knowledge of specific techniques and guidelines which emphasize the aspects of user-centric and culturally & socially appropriate service design. The student also learns to understand important factors to consider when developing and applying service design processes.


This course is based on practice-oriented online education. Online studies. Literature. Guided exercises.

Työskentelytavat ja aikataulutus: 100% web course (Moodle)
The evaluation is based on the student's online tasks – how carefully and deeply the service design project has been made. Grading scale: S/0 (passed/failed)
Aikaisemmat opinnot: No prerequisites
Opettaja(t): Ilkka Kettunen
Ilmoittautumiskäytäntöihin liittyvät kyselyt:

Ilmoittautuminen: 26.08.2019 - 09.09.2019
Ajankohta: 16.09.2019 - 20.12.2019