Introduction to Service Design Process and Methods (1.8.-30.11.2022) is an online course, taking place in the Canvas working space. It begins by presenting the theoretical framework and key concepts and continues by introducing a service design process model (Double Diamond) as well as related methods and tools. Students manage the learning process independently through individual tasks and reflective assignments with peers.
This is a Master’s level study unit and only for Master’s level students.
Learning materials and recommended literature