Experience and well-being services

Course description

Objective: You expand your understanding of the different concepts of experiental services. You can apply the basic concepts and methods in developing customer-oriented products and services. You can plan, produce and develop experiental services. Content: What key factors do experiences involve? How can experiental services improve the competitiveness of service concepts? How to improve experiental services?

Prerequisites

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Assessment criteria

Assessment grade: 1-5.

Course way of working and time table

Independent execution method as an online implementation, independently completed learning tasks and familiarization with the topic. No live lectures or group work. The course contains various short tests, few discussion tasks and exam. Assignment return times are announced at the beginning of the study period.

Course info

The first nonstop start is on 22nd January 2024, and after that date students can start their studies approximately within a week after enrolling on this course. The estimated time for completing this course is three months. The last day to register is May 26, 2024.