Course name Process mining, RPA and AI
Course date 08.01.2024 - 31.12.2024
Institution LAB University of Applied Sciences
Course language English
Credits 5 ECTS credit

Field Hospitality Management HUB, Technology HUB, Business HUB
Teacher Marianne Viinikainen, Liisa Uosukainen
Available for open UAS Chargeable
Level Bachelor

Queries related to enrolment practices
Enrolment period 13.12.2023 - 30.11.2024
Implementation plan
OPEN UAS Enrolment
Course enrolment info

Process mining, RPA and AI

08.01.2024 - 31.12.2024

Course description

Outcomes:  The student is able to

  • understand RPA and AI concepts, and its value proposition
  • is able to identify potential automation examples and draw up a plan for an implementation
  • use RPA and AI tools


In this practical ‘hands-on’ course, you will learn to model and develop office and information work processes. In the course, basic information is learned using micro-learning methods (also possible on mobile), for practical exercises you need a computer.

Learning is divided into five sections, which are displayed on their own tabs:

  1. Process development: You will learn to model, analyze and optimize the work phases of information work.
  2. Data and process mining: You will learn the basics of digital data and the data economy. In addition, you will learn how to measure and analyze log data using process mining methods.
  3. Artificial intelligence (AI): You will learn what artificial intelligence means and what it can be used for. You will learn to make your own artificial intelligence applications.
  4. Robotic process automation (RPA): You will learn how to automate the repetitive tasks of office work.
  5. Hyperautomation: You will learn how RPA and AI can be combined.


No previous studies are required.

Assessment criteria


Course way of working and time table

The course is 100% online. The course is a HopOn course. The course is open from 8 January 2024 to 31 December 2024.

The AIna robot acts as your guide and introduces you to the different areas of front and back office process development.

The aim of the course is to increase digital competence, especially from the point of view of process efficiency. You will find answers e.g. to the following questions: What is process-oriented thinking? What is digital data? What is process mining used for? What are the different forms of artificial intelligence? How to automate repetitive tasks on a computer? After completing the course, you will be able to recognize the possibilities of office automation in your own operations and you will find areas of development where automation can achieve the best benefit.

About the course in brief:

  • Scope 5 credits
  • Learning takes place in small parts (micro learning)
  • You can study flexibly regardless of time and place
  • You can learn basic information on mobile, for practical exercises you need a computer
  • You will receive a diploma and a badge for completing the course

Course additional info

The course has been developed together with working life. In the course, you will learn modern methods and use the latest tools of working life.

Tools and systems used in the course: Microsoft PowerPoint, Excel and Notepad, ARIS Process Mining, UiPath, ChatGPT, DALL-E-2, Microsoft Power Platform: Power Automate, AI Builder, Power BI.

Note! UiPath Studio, UiPath Task Capture, UiPath Task Mining Recorder, Microsoft Power BI desktop and Microsoft Process Mining desktop app can be installed only on Windows environment. You must therefore have a Windows machine to complete the course. If you are a LAB student and have a Mac computer, you can use the UiPath programs on a LAB Win10 2D virtual workstation (LAB account required). Please take this into account before enrolling the course.

Course enrolment info

Teacher on a holiday from 8.6. to 4.8.2024, no evaluation can be given during the holiday.

Students of the other UAS (Degree students and Open Studies’ path students)  enroll via Ilmoittaudu/Enroll -link. Please, write your student email to the enrollment form. You will receive starting instructions immediately after registering and you can start the course on 8th January 2024.

Others register via the Open enrollment/ Avoin AMK ilmoittautuminen link. See the registration link for further instructions. A price is 75 €. You will receive starting instructions in one week.